Privacy Policy for JAKES CABINETS AND FLOORING

Last Updated: August 15, 2025 At JAKES CABINETS AND FLOORING ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [insert website URL], make a purchase, or interact with us. This policy applies only to customers located in the United States. By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Information that identifies you, such as your name, email address, phone number, billing address, shipping address, and payment details (e.g., credit card information) provided when you place an order or contact us.
• Non-Personal Information: Data that does not directly identify you, such as browser type, IP address, device information, browsing history, and pages visited on our website.
• Order-Related Information: Details about your purchases, including product selections, order history, and any communications regarding damages or returns (e.g., photographs of damaged products).

Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze website performance, and deliver personalized content or advertisements.

2. How We Use Your Information 

We use your information for the following purposes:

• To process and fulfill your orders, including shipping and handling returns or warranty claims.
• To communicate with you about your orders, account, or customer service inquiries (e.g., responding to damage reports or return requests).
• To improve our website, products, and services through analytics and user feedback.
• To send promotional emails, newsletters, or marketing materials (you may opt out at any time).
• To prevent fraud, ensure website security, and comply with legal obligations.

3. How We Share Your Information 

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our website, processing payments, shipping products, or providing customer support (e.g., payment processors, shipping carriers). These providers are contractually obligated to protect your information.
• Legal Compliance: When required by law, such as to comply with a subpoena, court order, or other legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.

4. Your Choices

• Cookies: You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
• Marketing Communications: You may opt out of receiving promotional emails by clicking the "unsubscribe" link in our emails or contacting us at [insert contact method, e.g., support@cabinetstorename.com].
• Access and Correction: You may request access to, correction of, or deletion of your personal information by contacting us, subject to applicable legal requirements.

5. Data Security 

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

6. Data Retention 

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including order processing, customer service (e.g., handling damage claims or returns), and compliance with legal obligations. For example, we may retain order-related information, including photographs of damaged products, for up to seven (7) days after delivery to process potential returns, as outlined in our Terms and Conditions.

7. California Privacy Rights 

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, or disclose about you.
• The right to request deletion of your personal information, subject to certain exceptions.
• The right to opt out of the sale of your personal information (we do not sell your information). To exercise these rights, contact us at sales@jakescabinets.com. We will respond within the timeframes required by law.

8. Third-Party Links 

Our website may contain links to third-party websites (e.g., payment processors or shipping carriers). We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing personal information.

9. Children’s Privacy 

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.

10. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the revised "Last Updated" date. Your continued use of our website or services after such changes constitutes your acceptance of the updated policy.

11. Contact Us 

For questions, concerns, or requests regarding your personal information, please contact us at:

• Email: sales@jakescabinets.com

By using our website or purchasing from JAKES CABINETS AND FLOORING, you acknowledge that you have read, understood, and agree to this Privacy Policy.